Privacy policy

At fansstore, we respect your privacy and are committed to protecting the personal information you provide when using our website, contacting us, or purchasing our products.

This Privacy Policy explains what information we may collect, how we may use it, how we protect it, and the choices available to you.

1. Information We May Collect

Depending on how you use our website and services, we may collect information such as:

  • Your name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase information
  • Payment-related information necessary to process your order
  • Information you provide when contacting customer support
  • Information you voluntarily provide through forms or other communications

2. Payment Information

We may offer payment through services such as PayPal, Payoneer, and Wise.

Payment providers may collect and process payment information in accordance with their own privacy policies and terms. We do not need your payment account password, security codes, or other sensitive authentication credentials to process your order.

Where payment is made directly through Payoneer or Wise, we may receive information necessary to identify and confirm the payment.

3. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Communicate with you about your orders
  • Provide customer support
  • Process or confirm payments
  • Arrange shipping and delivery
  • Respond to questions, requests, or complaints
  • Prevent fraud, misuse, or unauthorized activity
  • Maintain and improve our website and services
  • Comply with applicable legal and regulatory requirements

4. How We Share Information

We may share personal information only where reasonably necessary to operate our business and provide our services.

This may include sharing relevant information with payment providers, shipping and delivery providers, technology or website service providers, professional advisers, or authorities where required by law.

We do not sell your personal information to third parties.

5. Payment Providers

When you use PayPal, Payoneer, Wise, or another payment service, your payment may be processed directly by that provider. These providers may collect and process your information under their own privacy policies.

We recommend reviewing the privacy policy of the relevant payment provider to understand how it handles your information.

6. Cookies and Similar Technologies

Our website or third-party services used by our website may use cookies or similar technologies to enable website functionality, remember preferences, improve performance, or provide other services.

The use of cookies may depend on the technology and services implemented on our website. Where required by applicable law, we will request appropriate consent before using non-essential cookies or similar technologies.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of your information.

8. Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, which may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of personal information where legally permitted
  • Object to or request restriction of certain processing
  • Request a copy of certain personal information
  • Withdraw consent where processing is based on consent

These rights may be subject to legal exceptions and limitations.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided us with personal information without appropriate authorization, please contact us so that we can review the situation.

11. Third-Party Websites

Our website may contain links or connections to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

12. International Data Transfers

Some of our service providers, payment providers, or other third parties may process information in countries other than the country where you live.

Where applicable, we will take reasonable steps to ensure that personal information is handled in accordance with applicable data protection requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

Any updated version will be posted on this page. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Store: fansstore
Owner: Fatima Abajjane
Email: fatima.abajjane@gmail.com
Phone: +212 766633831
Address: MASSIRA 3 B NO 215, Marrakech 40140, Morocco

We will review privacy-related requests and respond in accordance with applicable law.