Payment Policy
At fansstore, we aim to provide convenient and secure payment options for our customers. This Payment Policy explains the payment methods available when purchasing products from our store.
Accepted Payment Methods
We may accept the following payment methods:
- PayPal
- Payoneer
- Wise
PayPal Payments
Customers may pay for their orders through PayPal when this payment option is available at checkout or otherwise provided by us.
Payments made through PayPal are subject to PayPal's applicable terms, conditions, and policies.
Payoneer Payments
Customers who wish to pay directly through Payoneer should contact us before making payment.
We will provide the necessary payment instructions and confirm the payment after the funds have been successfully received.
Wise Payments
Customers who wish to pay directly through Wise should contact us before making payment.
We will provide the necessary payment instructions and confirm the payment after the funds have been successfully received.
Payment Confirmation
An order will normally be processed after the required payment has been successfully received and confirmed by us.
If we are unable to confirm a payment, we may contact you to request additional information or clarification before processing the order.
Payment Information
When making a payment, please ensure that the information you provide is accurate and that the payment is made according to the instructions provided by us or the applicable payment provider.
For your security, please do not send passwords, payment account passwords, security codes, or other sensitive authentication information to us by email or through our contact forms.
Currency and Additional Charges
The applicable product price and any applicable shipping or other charges will be communicated during the ordering process.
Your bank, payment provider, or financial institution may apply currency conversion fees, transaction fees, or other charges. Such charges are generally outside our control and may be the responsibility of the customer.
Payment Issues
If you experience a problem with your payment or believe that you have been charged incorrectly, please contact us as soon as possible with your order information and details of the issue.
Refunds
Approved refunds will generally be processed using the original payment method where reasonably possible. The time required for a refund to appear in your account may depend on the payment provider or financial institution.
For payments made directly through Payoneer or Wise, please contact us regarding any approved refund so that we can arrange the appropriate payment method.
Contact Us
If you have questions about payments, please contact us:
Store: fansstore
Owner: Fatima Abajjane
Email: fatima.abajjane@gmail.com
Phone: +212 766633831
Address: MASSIRA 3 B NO 215, Marrakech 40140, Morocco