FAQ
What does fansstore sell?
fansstore is an online store offering T-shirts and related products. Please check each product page for the available designs, sizes, colors, and product details.
How can I place an order?
Choose the product you would like to purchase, select the available options, add it to your cart, and follow the checkout instructions. Please make sure your shipping and contact information is accurate before submitting your order.
What payment methods do you accept?
We may accept payments through PayPal, Payoneer, and Wise.
Can I pay through Payoneer or Wise?
Yes. If you would like to pay directly through Payoneer or Wise, please contact us before making the payment. We will provide you with the necessary payment instructions and confirm your payment once it has been received.
When will my order be processed?
Orders are processed after the required payment has been successfully received and confirmed. Processing times may vary depending on product availability and other circumstances.
How long will delivery take?
Delivery times vary depending on your location, shipping method, carrier, customs procedures, and other factors. Any delivery timeframe provided during the ordering process is an estimate and is not a guaranteed delivery date.
Do you ship internationally?
Shipping availability depends on the destination and the shipping options available for your order. Please check the available shipping information during checkout or contact us if you have questions about delivery to your location.
Will I have to pay customs or import fees?
International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. Unless otherwise stated, these charges are the responsibility of the customer.
Can I change my shipping address after placing an order?
Please contact us as soon as possible if you need to change your shipping address. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Can I return an item?
If you need to request a return, please contact us before sending the product back. We will review your request and provide return instructions where applicable.
What if I receive a damaged or incorrect item?
Please contact us as soon as possible and provide your order number along with a description of the problem. Photos may also be requested to help us investigate the issue. Depending on the circumstances, we may offer a replacement, refund, or another appropriate resolution.
How do refunds work?
Approved refunds will generally be processed using the original payment method where reasonably possible. The time required for the refund to appear may depend on your payment provider or financial institution.
How do I contact fansstore?
You can contact us using the following information:
Store: fansstore
Owner: Fatima Abajjane
Email: fatima.abajjane@gmail.com
Phone: +212 766633831
Business Address:
MASSIRA 3 B NO 215
Marrakech 40140
Morocco
How quickly will you respond to my message?
We aim to respond to customer questions and support requests as soon as reasonably possible. For order-related questions, please include your order number to help us assist you more efficiently.