Privacy Policy
This Privacy Policy explains how Fans Store collects, uses, and shares your personal information when you visit or make a purchase from fansstore.co.uk (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including:
– Web browser type
– IP address
– Time zone
– Cookies installed on your device
We also collect information about the pages you view, how you arrived at the Site (referring websites or search terms), and how you interact with the Site. This is called Device Information.
Device Information is collected using:
– Cookies: Small data files stored on your device, often including an anonymous identifier. Learn more at allaboutcookies.org.
– Log Files: Track actions on the Site, such as IP address, browser type, referring/exit pages, and timestamps.
– Web Beacons, Tags & Pixels: Used to record browsing activity on the Site.
When you place an order, we collect Order Information, including:
– Name
– Billing and shipping address
– Payment details (processed securely via PayPal — we do not store your payment information)
– Email address
– Phone number
Personal Information refers to both Device Information and Order Information.
How We Use Your Personal Information
Order Information is used to:
– Process and fulfill orders, including payment, shipping, and sending order confirmations
– Communicate about your order
– Screen for potential fraud
– Send you information or offers if you have opted in
Device Information is used to:
– Monitor for fraud and security risks
– Improve the Site’s functionality and user experience
– Analyze browsing behavior to enhance marketing
Sharing Your Personal Information
We may share Personal Information with trusted third parties to operate our business:
– Analytics Tools: We use Google Analytics to understand visitor behavior
– Legal Compliance: Information may be shared to comply with laws, respond to lawful requests, or protect our rights
Targeted Advertising
We may use your information for targeted advertising. To learn more, visit the Network Advertising Initiative. You can opt out via:
– Facebook
– Google
– Bing
– Digital Advertising Alliance Opt-Out Tool
Do Not Track
Our Site does not alter data collection practices when a Do Not Track signal is detected.
Your Rights (UK & EU Customers)
You may:
– Access the personal data we hold about you
– Request corrections or updates
– Request deletion of your data
To exercise these rights, contact us using the details below.
Data Retention
We keep Order Information for our records unless you request deletion.
Changes to This Policy
We may update this Privacy Policy to reflect changes in practices, legal obligations, or operational requirements.
Minors
The Site is not intended for individuals under 18 years of age.
Contact Information
Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)
Phone: +44 2089 409481
Email (preferred): support@fansstore.co.uk
Office Address: 29 Sandy Ln, Richmond TW10 7EW, UK