Terms Of Service
Overview
This website is operated by Fans Store. Throughout this site, the terms “we,” “us,” and “our” refer to Fans Store. By visiting our website or purchasing a product from us, you agree to be bound by these Terms of Service (“Terms”), including all additional policies referenced on this site.
These Terms apply to all users of the website, including customers, browsers, merchants, and contributors of content. Please read them carefully. By continuing to use our website after updates or changes, you accept those changes.
Section 1 – Online Store Terms
By using our website, you confirm that you are at least the age of majority in your country of residence, or that you have the consent of a parent or guardian if you are a minor.
You may not use our products or services for any unlawful purpose. Transmission of harmful software, viruses, or malicious code is strictly prohibited and may result in termination of your access.
Section 2 – General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason.
All payment information is securely encrypted and processed via PayPal. You agree not to reproduce, copy, duplicate, sell, or exploit any part of the site or its content without our express written consent.
Section 3 – Accuracy of Information
We make every effort to ensure that product descriptions, prices, and other content are accurate and up-to-date. However, errors, inaccuracies, or omissions may occur. Content on this site is provided for general information purposes only and should not be solely relied upon for decision-making.
Section 4 – Modifications to Service & Prices
Product prices and availability may change at any time without notice. We reserve the right to modify or discontinue any service or product without liability to you or any third party.
Section 5 – Products & Services
Fans Store sells sport shirts exclusively online to customers within the United Kingdom.
– Our collections include New Arrivals and Best Sellers.
– Product images and descriptions are presented as accurately as possible, but slight variations in color or appearance may occur due to display settings.
– Product availability may be limited. All purchases are subject to our Return & Refund Policy.
Section 6 – Billing & Account Information
We reserve the right to cancel or refuse any order at our discretion. This may include orders placed under the same account, same payment method, or using the same billing/shipping address.
You agree to provide accurate, current, and complete purchase and account information at checkout.
Section 7 – Shipping & Delivery
– Carrier: Royal Mail
– Delivery Time: 2–4 business days within the UK
– Handling Time: 1–2 business days
– Order Cut-Off Time: 2:00 PM GMT (Monday–Friday)
– Shipping Restrictions: UK addresses only
Section 8 – Returns & Exchanges
We want you to be completely satisfied with your order.
– Return Window: 30 days from delivery
– Eligible Items: Both defective and non-defective products
– Return Method: By mail, using a free downloadable Royal Mail return label
– Restocking Fees: None
– Exchanges: Accepted within the 30-day return window
– Refund Processing Time: Within 7 business days after we receive the returned item
For full details, please refer to our Return & Refund Policy.
Section 9 – Prohibited Uses
You agree not to use our website or services to:
– Violate any laws or regulations
– Infringe upon intellectual property rights
– Harass, abuse, or discriminate against others
– Upload or distribute harmful software
– Collect personal data without consent
– Interfere with the security of the site
Section 10 – Disclaimer of Warranties & Limitation of Liability
All products and services are provided on an “as is” and “as available” basis. Fans Store does not guarantee uninterrupted or error-free service.
We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.
Section 11 – Indemnification
You agree to indemnify and hold harmless Fans Store, its owners, employees, and affiliates from any claims, demands, or damages resulting from your breach of these Terms or violation of applicable laws.
Section 12 – Termination
These Terms remain in effect unless terminated by either you or Fans Store. We may suspend or terminate your access to our services immediately if you fail to comply with these Terms.
Section 13 – Governing Law
These Terms of Service are governed by and interpreted under the laws of the United Kingdom.
Section 14 – Contact Information
Fans Store
Office Address: 29 Sandy Ln, Richmond TW10 7EW, UK
Email (preferred contact): support@fansstore.co.uk
Phone: +44 2089 409481
Customer Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT)